Date: Fri, 29 Mar 2024 11:40:46 +0100 (CET)
Message-ID: <1750645770.192.1711708846655@vps692929.ovh.net>
Subject: Exported From Confluence
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Overview
EXCENTIA is a passionate Atlassian Partner since 2009 with deep knowledg=
e in Atlassian plugin development. The aim of this documentation is to cove=
r all of relevant information about the Data Security & Privacy Stateme=
nt of EXCENTIA CONSULTORIA S.L. to help our customer see clearly what we do=
and what we really don't with their data.
Data storage terms and data storage location
This section explains where our application will store data from ou=
r customers and where (physically) the data will be stored to comply with a=
ll local laws.
- EXCENTIA uses a private server located on France
- We do not store personal information (e.g. name, e-mail, address).
- We store only the unique ID =
number of your Atlassian Cloud products.
- EXCENTIA does not store user passwords for Atlassian Cloud product=
s, this includes all forms of storage such as databases or files. =
;
- EXCENTIA stores a password token create on SonarQube server that can be=
revoked by user at any time
- Please read the documentation of the product for further details
Backups
This section explains our backup and recovery policy for customer data.<=
/p>
- Our backup data is securely store=
d, unauthorized access of backup data is not possible.
- We backup at least once a day, and we keep the backups at least for a m=
onth.
- Please read the documentation of the product for further details
A=
ccount removal and data retention
This section explains how a customer can close an account and completely=
remove their data from our service.
Application and infrastructure security
This section explains what security measures we've taken in our applicat=
ion and infrastructure.
- EXCENTIA support team accesses addon data only for purposes of applicat=
ion health monitoring and performing system or application maintenance, and=
upon customer request for support purposes.
- Only authorized EXCENTIA employees have access to server data.
- Customers are responsible for maintaining the security of their own Con=
fluence and JIRA Cloud login information.
- Communication between the Cloud products and the AddOn server is done u=
sing web requests. All web requests are digitally signed, authenticated and=
authorized.
- AddOn server is only accessible through secure protocols (e.g. https).<=
/li>
- Please read the documentation of the product for further details.
Security disc=
losure
This section explains how and under what circumstances we notify our cus=
tomers about security breaches or vulnerabilities and indicate how a user o=
r security researcher should disclose a vulnerability found in our add-on t=
o us.
- Security breaches or vulnerabilities with the proposed solution of the =
problem are published on our website.
- Customers can report security breaches or vulnerabilities using s=
ecurity@excentia.es e-mail address.
- Please read the documentation of the product for further details.
Privacy
Data collected during the use of our add-on will not be shared with thir=
d parties except if required by law.
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